About Us

For over 10 years Gym Tech has been the premier fitness equipment service and maintenance company in the Tri-State area. Our Preventative Maintenance program is by far the most comprehensive compared to other service companies and goes beyond the manufacturer’s suggested maintenance schedule. Unlike our competitors we will not lock you into a contract and you can cancel our service agreement at any time. Find out what makes us the #1 fitness equipment repair company today by scheduling an appointment today!

No other company guarantees a 24 hour response time on all service calls like Gym Tech does. Our fully insured, factory certified technicians are the finest in the industry and the quality of maintenance they provide ensures an increased lifespan on any of the fitness equipment we service. They are continually being educated on any new equipment and new technologies within the fitness industry to augment their high level of field experience.

Gym Tech’s close relationship with major manufactures allows us to be the leading source of premium quality commercial grade fitness equipment. We provide the most diverse product line on the market and give our customers the absolute best deals possible on both new and reconditioned equipment. We also offer world wide shipping!

Gym Tech is the ONLY company to offer complimentary fitness center assessments and two on-site fitness equipment demonstrations. These free services can benefit your facility by lowering its liability. Our fitness equipment expert will teach your patrons how to properly and safely use the equipment. In addition, your equipment will be visually inspected and you will receive recommendations if any equipment requires service, maintenance or replacement.

If you are a small gym or a large fitness center and you need preventative maintenance, equipment repair, a complete relocation of your facility or help in designing a new facility, Gym Tech wants to be your service company. Our professional, courteous office staff is ready to help you with all your fitness needs

Gym Tech’s Mission

To provide our customers with a level of service that always exceeds their expectations.

Frequently Asks Questions

How long has Gym Tech been in business?

Gym Tech opened in 2004. Since then we have steadily been growing and are currently one of the largest fitness equipment service providers in the Tri-State area.

Who is employed by Gym Tech?

Salvatore Strazzeri is the owner and operations manager. He has been in the industry for over 10 years. He actively manages the company and from time to time still insists on going to perform service calls. Sal is certified by many of the largest fitness equipment manufacturers in the world. He loves to work with his customers and enjoys speaking with them as much as possible. Kelly Dahari is the service manager. Kelly manages the day to day operations of Gym Tech. Kelly has been trained and certified by multiple manufacturers throughout the United States. Michael Layer is the customer service specialist. Michael ensures that our customers are always 100% satisfied with service provided by Gym Tech. He excels at ensuring a good customer experience from start to finish. Anthony Fazzino is the VP of business development and wears many hats at Gym Tech. He is also the senior designer for our gym design and layout sector and provides Gym Tech's FREE facility assessment and two on-site equipment demonstrations service. Gym Tech Technicians: All of the technician’s hired at Gym Tech have a minimum of 5 years of on the job experience working with multiple lines of equipment. Although they are both experienced and certified by the manufacturers we still send them for a minimum of 4 weeks with a lead technician to ensure that they not only are excellent technicians but get acclimated to the Gym Tech way of doing things. There are 3 major areas that a new hire is trained on and evaluated on: - The new hire must be a highly trained and knowledgeable technician. - All technicians must be able to demonstrate Gym Tech’s impeccable customer service experience. - All technicians must be able to demonstrate Gym Tech’s preventative maintenance program. Only upon receiving a good recommendation from a Gym Tech lead technician are they able to be sent out on their own to any of our customers. Gym Tech’s technicians are guaranteed to be the most experienced, and customer oriented service technicians you will ever work with.

What to expect during a preventative maintenance service?

Depending on the size of your facility you can expect to see between 1 and 4 technicians arrive on site to perform your maintenance service. During a Preventative Maintenance service, each piece of equipment will have all of the factory recommended maintenance performed, and in addition to the factory recommended maintenance each technician will perform the Gym Tech Maintenance Service, which has been developed by Salvatore Strazzeri. We will also clean each piece of equipment inside and out to ensure there is no dust that can cause premature wear and tear on mechanical components or cause short circuits on electrical components. At the end of the maintenance service you will receive a Gym Tech work order. This will explain all of the work performed and give you an itemized summary of any parts that are needed for your equipment. A copy of the work order is given to the service manager and if any parts are needed he will contact you with the pricing for your approval.

What to expect during a repair service call?

Once we receive notification of a problem, we respond very quickly and let you know when we will be there. We have a 24-hour guaranteed response time, so you know we will be there within 1 business day. When a technician arrives on-site they will speak with you so you can point them in the right direction and give them any information about the problem you may have. They will then diagnose the issue. If the unit can be repaired without parts the technician will do so. If parts are needed and on-hand the technician will get your approval prior to installing them on the machine. If the parts are not on-hand the service manager will contact you with pricing to get your approval prior to ordering the parts. As soon as the parts arrive (usually within 2 business days) we will schedule a return visit to install the parts and repair the unit.

What type of insurance does Gym Tech carry?

Although we have never had any problems with any of our work, ever, we still make sure that you can rest assured knowing that Gym Tech has THE BEST insurance coverage in the business. We make sure our insurance companies have a credit rating of A or better. We carry General Liability and Workers Compensation so in the event that anything happens on site you are fully covered. Even our fleet of service vehicles are insured for a million dollars just in case anything should ever happen.

Does Gym Tech offer any warranty on their work?

Gym Tech offers a 6 month guarantee on all of the work performed. If a unit malfunctions with the same problem within 6 months of us performing the work, we will return at no charge. If there is a new problem, the warranty does not cover it. All parts come with a manufacturer’s warranty. Depending on the maker of your equipment, it will determine how long the parts warranty is. The normal parts warranty is anywhere between 90 days to 1 year.

What brands does Gym Tech service?

Gym Tech services every major brand of equipment currently on the market.

How fast can Gym Tech get a technician to me?

Gym Tech has a 24-hour guaranteed response time. You can book a service call and know that we will be there within 1 business day.

What types of payments does Gym Tech accept?

We strive at making the entire process as easy as possible. We accept a variety of payment methods so that our customers have as many options as possible. Gym Tech accepts cash, check, credit cards, and PayPal payments.

The Gym Tech Team

    Salvatore Strazzeri

    Owner / Operations Manager

    Kelly Dahari

    Service Manager

    Sarah Santiago

    Assistant Service Manager

    Michael Layer

    Customer Service Representative

    Kristian Bracero

    Lead Technician

    Johnny Yung

    Senior Technician

    Maurice Robinson

    Technician

    Felix Andujar

    Technician

    Ramon Gonzalez

    Technician

    Anthony Fazzino

    V.P. Of Business Development

Testimonials

  • I have dealt with Gym Tech since 2004, during which time they have provided my business with excellent support and timely service in the areas of fitness equipment repair and fitness equipment maintenance. Their work has been a major factor in our gyms success, helping it to become one of the busiest health clubs of its kind in the area.

    I can confidently recommend Gym Tech as a solid and reliable service and repair provider, and can attest that they are experts in their field.

    Alvin Batisca President, Planet Fitness - Glen Cove
  • You guys are amazing, I have no complaints at all. Steffany is always prompt with her responses and looks out for us when needed. You guys are great. Our machines are up and running a day after we placed the call.

    Jeffrey Gonzalez Service Coordinator, Equinox Fitness
  • We have been using Gym Tech Services for the past five years at our location, I find them to be honest and professional and provide good service In a timely manner. I would not hesitate to recommend them to any building In need of gym equipment repair and maintenance services.

    Tony Santos Resident Manager, Charles H. Greenthal & Co.
  • Sal is always willing to go the extra mile for his customers. With his direction, Gym Tech exceeds service expectations 100% of the time.

    Anna Welsh NJ/NY Territory Manager, Matrix Fitness
  • When a treadmill, bike, elliptical, whatever goes down - Sal and Steffany are all over It. I love nothing more than emailing someone and knowing that I can cross it off my list. No following-up. With Gym Tech (Steffany/Sal) - we're in good hands and are being well taken care of.

    My 15,000 square-foot gym has no "Out of Order" signs on them and my members are able to see how quickly things get fixed and maintained.

    Michael Losardo President/Owner, Chalk Gyms
  • After our Fitness Center had its monthly maintenance check performed by your staff last week, I wanted to write and formally thank-you for your wonderful business. I was impressed once again with the efficiency and quality of work, and perhaps more importantly, each staff member brought in a remarkably friendly attitude to the job at hand, paying close attention to detail. As a small, private Fitness Center, we greatly appreciate the vast expertise that all of your staff members exhibit, and the equipment knowledge and advice you readily offer. Having worked with Gym Tech for several years, we feel privileged to have established working relationship and commend you for your superb services.

    Miriam Hess Manager, Allen & Company Fitness Center
  • We have been working with Gym Tech since September 2004. They have a fast turnaround (24 response) to any broken equipment calls, which creates faster repair times and thus improving member retention. Gym Tech has also worked with us during renovations to help dismantle and reassemble machines, which can be a hassle and very time consuming. Since hiring Gym Tech our members have seen a huge improvement in how quickly we are able to repair equipment. Gym Tech is a company who does business the right way. They are open to adjusting their practices to accommodate your business. They respond quickly and repair things as soon as possible. They are courteous and professional at all times.

    Jason M. Hamel Assistant Manager, Synergy
  • Our Department has enjoyed a long association with Gym Tech and I want to take this opportunity to thank you and your colleagues for the wonderful job you have consistently done in keeping our weight room humming. We very much appreciate Gym Tech's friendly, professional and importantly to us, prompt, service whenever called upon. In addition, you have served as an informed resource for us as we have tried to judiciously choose the right equipment for our patrons. Thanks so much for recommending the Sports Art Steppers and Elliptical machines. Their cost was budget friendly and they have proven to be reliable and well used. Thank you again for your fine work and I look forward to many more years of service from Gym Tech.

    Sharon J. Everson Chair, Department of Physical Education | Barnard College
  • The Gym Tech technicians are courteous, skilled, and most importantly- readily available. I'm quite demanding so I would say that they are also patient. Our machines at both facilities are now regularly maintained and our club members notice the difference. In addition, Gym Tech advises us on equipment exchanges, purchases, shipping, installation, and other related services. Their rates are fair and business is hassle free. We hope to continue the relationship with Gym Tech and recommend their services to other companies.

    Arty Conliffe General Manager, Harbor Health & Fitness
  • Since Gym Tech has begun servicing our two facilities, both in Greenwich Village and in Rego Park, Queens we have had a surge of customer thanks and praise. Gym Techs attention to detail, prompt attention to matters and pro-active approach to service have been a major factor in improving our facilities and increasing sales. Mr. Strazzeri and his approach to customer service are a valuable asset to any organization.

    Richard Lewis General Manager, World Gym NYC
  • Many businesses in the fitness equipment industry lack the necessary professional work ethic that is required to maintain high standards. Sal's company Gym Tech sets those industry standards year after year and he comes highly recommended from a business professional in the same industry. Gym Tech has always done right by my company and continues to invest in training, technology, and infrastructure to continuously improve his service level year after year.

    Alex Gorgowicz President, Pro Gym Supply

Fitness Equipment Manufacturers Gym Tech Services

Find out why thousands have trusted Gym Tech for all their Service & Sales Needs for over 10 years.

Schedule An Appointment Today

We're Here When You Need Us.
Schedule A Phone Call

Full Name
E-mail
Phone

Date
Time

Find out why thousands have trusted Gym Tech for all their Service & Sales Needs for over 10 years.

Schedule An Appointment Today

Our Amazing Clients